Shipping Policy

Thank you for visiting and shopping with us. The following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

• All orders are processed and shipped within 1-3 business days after order confirmation.

• Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders (e.g., holiday seasons, sales), shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

We offer shipping options within the United States. Shipping charges and estimated delivery times for your orders will be calculated and displayed at checkout:

Shipping Method

Estimated Delivery Time

Shipping Cost

Standard Shipping

3 - 7 Business Days

$[5.99] ( FREE on orders over $[150] )

Expedited Shipping

2 - 3 Business Days

$[14.99]

📌 Please Note: Delivery delays can occasionally occur due to carrier issues (USPS, FedEx, UPS) which are outside of our control.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation Email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

4. Address Corrections

If you need to change the shipping address, please contact us immediately at [info@usnoaglobal.com]. Once the order has been handed over to the shipping carrier, we are unable to redirect or change the delivery address.

5. Damages and Lost Packages

• We take great care in packaging your items securely to prevent any damage during transit.

• If your order arrives damaged or is lost by the carrier, please contact our support team at [info@usnovaglobal.com] with a photo of the damaged packaging/item. We will process a replacement or a full refund immediately.